Process Management Opportunity

Discover Your Team’s Process Management Opportunity

Every day teams leverage process management to deliver winning results. By both improving and controlling critical processes, these teams delight customers, make a big impact, and get home at night. Process management is a powerful tool and can be the difference between failure and success.

Most of us have done process improvement. Now discover your team’s process management strengths and opportunities by selecting the answer that best reflects how your team handles your critical processes.

Questions

We use a proven process improvement methodology to consistently and successfully improve processes and results. This may include tools from proven methodologies like Lean Operations or Six Sigma. (Process Improvement Method)

YesNoNot Sure

We know how and when to use these process improvement approaches: emergency, traditional, and rapid improvement. (Process Improvement Approach)

YesNoNot Sure

We use project management tools, like written project plans and stage gates, to regularly and successfully implement our larger process improvement ideas. (Change Implementation)

YesNoNot Sure

We have an organization wide process improvement plan which includes roles, responsibilities, funding, and an agenda for controlling and improving our processes and our results. (Process Management Framework)

YesNoNot Sure

We have up-to-date, written procedures for all our critical processes. (Procedures)

YesNoNot Sure

We measure and compare the results of our key processes against our goals.These key indicators of process success may be in the form of a process scorecard. (Outcome Measurement)

YesNoNot Sure

We have identified leaders and teams who own, proactively manage, and improve the steps of our key processes. (Process Ownership)

YesNoNot Sure

We regularly survey our customers to understand what they need and how we are doing. Then we incorporate the best feedback into our processes. (Voice of Customer and Stakeholder Feedback)

YesNoNot Sure

Want to learn more about how these important concepts can create results for your team?

Complete and submit this form to send your results to both yourself and Lee Kuntz. Then Lee will connect with you to hear and answer any questions about how each of these key process capabilities can help your team achieve the results you need.


Contact Lee today to discuss your challenge.